What is the FGCU Hotline?Toggle More Info
The FGCU Hotline is a reporting mechanism that facilitates reporting of alleged illegal,
unethical or improper conduct when the normal channels of communication have proven
ineffective or are impractical under the circumstances.
Who can submit a concern to the Hotline?Toggle More Info
The Hotline is available to employees, students, contractors, vendors and members
of the Southwest Florida community. If you are unsure of how to bring forward your
concern, you can contact the Director for Equity, Ethics and Compliance, but if you
are uncomfortable reporting through normal channels of communication or wish to raise
an issue anonymously, you should access the Hotline.
When can I submit a concern to the Hotline?Toggle More Info
The Hotline is available 24 hours a day, 365 days a year and is run by an independent
third-party provider called EthicsPoint. It is an anonymous internet and telephone
based reporting tool that allows University stakeholders to work together to address
misconduct at the University and help cultivate a positive work environment.
What kinds of concerns should I report?Toggle More Info
You have an obligation to report any situation in the workplace which you believe
is contrary to University policy or regulation, state or federal law, rule or regulation,
or contract or grant requirement. Examples of typical Hotline issues include:
- Theft or abuse of FGCU assets
- Misuse of sponsored research, contract, grant or financial aid funds
- Questionable conduct of research or academic integrity concerns
- Inappropriate relationships between a manager and subordinate, professor or student
or FGCU employee and a vendor/contractor
- Inappropriate gifts from a vendor or contractor
- Harassment, intimidation, retaliation, or discrimination against an FGCU employee
- Falsification of time sheets or other FGCU records
- Information security breach
- Records destruction not in keeping with records retention schedules
- Purchase of personal items on university P-card
- Improper financial reporting or questionable accounting practices
- Environmental health or safety concerns
I’m not sure if what I observed is a violation of university policy or rises to the
level of misconduct, but it doesn’t look right to me. What should I do?Toggle More Info
File a report. EthicsPoint can help you prepare and file a report so it can be properly
understood. The University would rather you report a situation that turns out to be
harmless than let possible unethical behavior go unchecked.
Why did FGCU implement the Hotline?Toggle More Info
The University implemented the Hotline to provide a proactive deterrent to unethical
conduct and demonstrate its commitment to ensuring that FGCU conducts business in
a trustworthy manner. The Hotline allows FGCU employees and stakeholders to bring
forward good faith concerns and assist the FGCU Board of Trustees, President and Cabinet
with upholding high standards of ethics and integrity in the workplace. Through open
channels of communication, the Hotline encourages FGCU employees to think about and
address ethically significant issues that arise in the workplace and enable FGCU employees
to step up and do the right thing.
Why can’t I just report observed violations to my supervisor or manager?Toggle More Info
You can. The University encourages you to report suspected violations through your
management chain of command. But, if you have tried unsuccessfully to address your
concern through a manager, or if you are not comfortable reporting a concern to a
university official, you have the option of using the Hotline. The Hotline has an
anonymous filing option.
Do the FGCU Board of Trustees, President and Cabinet encourage reporting?Toggle More Info
They certainly do. In fact, the University needs you to report good-faith concerns.
You know what’s going on around campus---both the good and the bad. You may have important
information about an activity that could be cause for concern. Your reporting can
minimize the potential negative impact on the University and its reputation and help
identify issues that can improve University culture and performance.
I am aware of misconduct on campus, but it does not affect me. Why should I report
it?Toggle More Info
FGCU chooses to promote ethical behavior. All unethical behavior, at any level, ultimately
harms the university and its employees and erodes the culture and reputation of the
university. If you know of any incidents of misconduct occurring on campus, consider
it your duty to report it.
I am concerned that the information I provide will ultimately reveal my identity.
How can you assure me that will not happen?Toggle More Info
The EthicsPoint system is designed to protect your anonymity if you desire. EthicsPoint
does not generate or maintain any internal connection logs with IP addresses, so no
information linking your computer, tablet, or phone to EthicsPoint is available. A
report filed from your office desktop, home computer, neighbor’s computer, or any
Internet portal will remain secure and anonymous. Similarly, phone calls made to EthicsPoint
are not traced or recorded.
While we strive to maintain anonymity, depending on the particularized details you
present you may be identifiable.
It is also important to note anonymity does can provide certain restraints to an investigative
process. For example, if you do not provide sufficient details to move forward with
an investigation, it is difficult for the responding office to take any action. Luckily,
through the EthicsPoint system we are able to communicate with you while you still
Our University Anti-Retaliation policy protects even an anonymous reporter from Retaliation.
We understand that reporting can be scary. However, we have set up systems to offer
you support and protection.
Isn’t this system just an example of someone watching over me?Toggle More Info
Absolutely not. The Hotline system is meant to be a positive aspect of the University
learning environment and allows employees and students to assure a safe, secure, and
ethical workplace. The University encourages you to use the Hotline to seek guidance
on ethical dilemmas, provide positive suggestions, or communicate a concern. Effective
communication is the lifeblood of any organization and the Hotline is a great way
to enhance communication throughout the University community.
What if I remember something important about the incident after I file a report? What
if the University has further questions for me?Toggle More Info
When you file a report on the EthicsPoint website or via toll free telephone number,
you receive a unique report key along with a password of your choosing. You can return
to the EthicsPoint system by internet or telephone and access the original report
to answer questions posted by a FGCU official or add further information that may
help resolve an open issue.
What if I want to be identified with my report?Toggle More Info
There is a section in the report for identifying yourself, if you wish.
Where do reports go? Who can access them?Toggle More Info
Reports are entered directly on the EthicsPoint secure server and made available only
to specific individuals within the university. FGCU’s Director of Equity, Ethics and
Compliance is the primary contact point and the Director of Internal Audit is the
secondary contact point. These two University employees are committed to maintaining
the utmost confidence and discretion. Similarly, EthicsPoint staff are trained and
committed to ensure no report is shared with implicated parties, their peers or subordinates.
What are my responsibilities in bringing forward a concern?Toggle More Info
You have a responsibility to bring forward your concern in good-faith and allow a
University official to review your concern. You must not:
- Contact the suspected individual in an effort to determine facts or demand restitution;
- Discuss the case, facts, suspicions, or allegations with anyone unless specifically
authorized to do so by the Director of Equity, Ethics and Compliance or university
official assigned to the review.
An employee or student who uses the Hotline to intentionally harm or impugn the integrity
of another employee, student, contractor, vendor or any University stakeholder will
be subject to disciplinary action, sanctions or loss of contract, as appropriate.
If I submit credible evidence of wrongdoing that results in a formal review, how long
will the review take?Toggle More Info
The length of the review depends on many factors, such as the complexity of the issue,
the number of individuals involved and interviews to be conducted, the nature and
extent of documents or other evidence that must be obtained and analyzed, and the
urgency of the matter. FGCU recommends you follow up on the report you made within
five to seven business days. At that time, the OIEC will seek additional information
from you as necessary. The OIEC makes every effort to complete the review in a reasonable
and timely manner.
What if I just want some advice and assistance from the University. Do I have to use
the EthicsPoint Hotline?
Fortunately, FGCU has in place some excellent resources for its faculty, staff, and
students. In addition to the EthicsPoint Hotline system to bring forward good-faith
concerns of wrongdoing, you can always discuss a matter with:
- Your supervisor or manager;
- Precious Gunter, Director of Equity, Ethics, and Compliance, and Title IX Coordinator,
for harassment, discrimination and sexual misconduct allegations or for violations
of University policy or regulation at (239) 745-4366 or firstname.lastname@example.org;
- Helen Marmachev, Interim University Ombuds and Assistant to the President, for informal,
impartial and non-adversarial alternatives concerning conflict management at (239)
590-1022 or email@example.com;
- Jake Adams, Athletics Compliance Coordinator, for NCAA compliance concerns at (239)
590-7573 or firstname.lastname@example.org;
- Rosemary Higgins, Associate Vice President, Research and Sponsored Programs, for research
misconduct concerns, at (239) 590-7021 or email@example.com;
- Chris Blakely, Assistant Vice President for Campus Life/Dean of Students, for academic
integrity concerns, at (239) 590-7705 or firstname.lastname@example.org
- Bill Foster, Director of Internal Audit, for fraud, waste, and abuse allegations at
(239) 590-1709 or email@example.com;
- Rhonda Holtzclaw, Director of Environmental Health and Safety, for environmental health
and safety concerns at (239) 590-1037 or firstname.lastname@example.org;