Holds Key

The University uses a system of Holds to ensure that students conduct business with the university in a timely fashion.

Students need to get in the habit of checking their holds via GULFLINE: (choose Student & Financial Aid option, then Student Records) on a regular basis so that they aren't prevented from registering for classes or changing their class schedules.

It is critical to take the steps that are necessary to remove all holds as soon as possible to allow processing time for departments, schools and agencies to send required information. Most holds restrict students from progressing with registration.

Holds that prevent you from registering for courses immediately.

Hold Code	Office Responsible	Hold Resolution Recommendation
AM: Academic Milestone Hold	College Advising Staff (Based upon student's major.)	Students who have missed one or more academic milestones must meet with their advisor to discuss a plan to get back on track. Make an appointment with your advisor
AR: Accounts Receivable	Office of the Bursar	Fees are owed to the university and must be paid at the Cashier's Office, McTarnaghan Hall.
AS: Probation after Academic Suspension	Records & Registration Requirements must be completed through: Academic Advising	Students with an Academic Hold must regain their eligibility to register for classes through completion of the Academic Hold requirements. Academic Hold requirements are administered by Academic Advising.
AV: College Advising Hold	College Advising Staff (Based upon student's major.)	FTIC (freshmen) students will transition to college advising after their first year of enrollment if they have met college-specific academic criteria. In addition, students must complete a transition workshop with their college, that will allow the college to remove the AV Hold so students can register for the next semester. Learn more about the Advising Transition
AX: Active Shooter Training	President's Office	All first-semester students and returning students must complete Active Shooter Preparedness Training. Hold is resolved when training is completed.
CH: Collections	Office of the Bursar	Fees are owed to the university and must be paid at the Cashier's Office, McTarnaghan Hall.
CV: Covid - 19 Canvas Training	Records & Registration	All students are required to watch a 12 minute training video in CANVAS and certify that they watched it. Hold is resolved after training is complete. Contact details: 239-590-7980 or orr@fgcu.edu
DH: Dean of Students Hold	Dean of Students/Judicial Affairs	Student has been suspended as a result of a judicial sanction. Learn more about the conduct review process
DS: Academic Dismissal	Records & Registration Requirements must be completed through: Academic Advising	Students with an Academic Hold must regain their eligibility to register for classes through completion of the Academic Hold requirements. Academic Hold requirements are administered by Academic Advising.
FA: Financial Aid	Financial Aid & Scholarship	The financial aid hold can be applied for several reasons: Student must complete Exit Counseling -- if a student ever had loans and is graduating, falls below half time, transfers, or withdraws, then an exit counseling session is required. Student owes Title IV funds -- if a student withdraws before the 60% point of the semester and received financial aid, then they may owe funds back to the school. Student is delinquent/defaults on repayment -- the student will be required to resolve the situation with their lender and provide a default clearance letter to the financial aid office. As the student resolves each of the issues described, the hold will automatically be removed.
FH: Financial	Office of the Bursar	The Financial Hold is applied when the account is not in good financial standing with the University. To resolve this hold the student should contact the Office of the Bursar at cashiers@fgcu.edu or 239-590-1213.
HJ: Housing Judicial Hold	Housing & Residence Life	Student has an overdue and/or incomplete conduct sanctions or is involved in a pending case with Housing & Residence Life. Learn more about the residential student conduct process
IM: Immunization Hold	Student Health Services	All students must submit complete immunization records to Student Health Services prior to their first enrollment at FGCU. View Immunization Requirements
MR: Major Reselection Hold	College Advising Staff (Based upon student's major.)	Students who fail to meet the academic milestones for their program of study may be required to select another major. Students who are required to select a different major must meet with an advisor to complete a Change of Major Form. If a student knows the major they would like to select, they can contact the appropriate college to schedule an advising appointment. Make an appointment with your advisor
OR: Orientation Hold	New Student Programs	All degree-seeking undergraduate students must attend Eagle View Orientation before they can register for their first semester at FGCU.
PS: Academic Probation	Records & Registration Requirements must be completed through: Academic Advising.	Students with an Academic Hold must regain their eligibility to register for classes through completion of the Academic Hold requirements. Academic Hold requirements are administered by Academic Advising.
RH: Registrar's Hold	Records & Registration	This hold prevents students from adding/dropping classes, requesting transcripts, or viewing their academic records until they have resolved any pending issues with the university.
SA: Student Athlete Hold	Athletics Academic Services	Varsity Athletes are required to meet with Athletics Academic Services prior to course registration.
SC: Conduct Hold	Office of Student Conduct	Student has an overdue and/or incomplete conduct sanctions or is involved in a pending case. Learn more about the conduct review process
SS: Academic Suspension	Records & Registration Requirements must be completed through: Academic Advising	Students with an Academic Hold must regain their eligibility to register for classes through completion of the Academic Hold requirements. Academic Hold requirements are administered by Academic Advising.
SU: Suspension Hold	Records & Registration	Students on Academic Suspension are required to "sit out" one semester before reenrolling at FGCU. FGCU's Academic Standing Policy
TH: Web-Transcript Accounts Receivable	Office of the Bursar	Fees are owed to the university and must be paid at the Cashier's Office, McTarnaghan Hall.
WS:Academic Warning	Records & Registration Requirements must be completed through: Academic Advising	Students with an Academic Hold must regain their eligibility to register for classes through completion of the Academic Hold requirements. Academic Hold requirements are administered by Academic Advising.

Holds that prevent you from registering for courses your second semester.

Hold Code	Office REsponsible	Hold Resolution Recommendation
CR: Career Ready Eagles Module	Career Development Services	All incoming students are required to complete an on-line career readiness module per the provisions of House Bill 1261 (2021). At FGCU, this requirement is satisfied through the Career Ready Eagles module in CANVAS. Students are automatically enrolled in the CANVAS module after registering for orientation, and they have through the middle of their second consecutive semester of enrollment to complete the required activities in the module. For more information on completion requirements, visit Career Development Services.
CT: Final College Transcript Hold	Undergraduate Admissions	Submit official final transcripts from all universities previously attended. FGCU Undergraduate Admissions Florida Gulf Coast University 10501 FGCU Blvd. South Ft. Myers, FL 33965-6565 Faxed, copied, unsealed envelope submissions from former schools, or transcripts sent from a student's home are not official.
MT: Mandatory Student Training	Prevention & Wellness Services	Students must complete the training in the Canvas Mandatory Student Training course. Hold is resolved when training is complete. Please contact pws@fgcu.edu for any issues or questions.
HC: Hazing Prevention Hold	Office of Student Involvement	All incoming students are required to complete an On-Line Hazing Education Program. Log in at: https://www.fgcu.edu/studentlife/campuslife/hazingprevention/ using the first half of your FGCU e-mail account (eg. ateagle1234). The course provides important information about hazing and takes about an hour. You must complete this by October 1st to avoid a hold being placed on your student account. Contact osi@fgcu.edu or 239.590.7739 with questions.
HT: Final High School Transcript Hold	Undergraduate Admissions	Submit official final high school transcripts from the school that conferred your diploma.
TS: Official SAT/ACT Test Scores Hold	Undergraduate Admissions	Submit final official SAT/ACT scores to the university for admission to FGCU. SAT-FGCU College Code 5221 SAT Score Request Information ACT-FGCU College Code 0733 ACT Score Request Information
TX: Official AP/IB/AICE Test Scores Hold	Undergraduate Admissions	Submit final official AP/IB/AICE scores to the university for articulation of credit earned in high school. AP-FGCU College Code 5221 AP Score Request Information IB- International Baccalaureate IB Transcript Request Information AICE- Cambridge Examinations AICE Transcript Request Information

Other Holds

Hold Code	Office REsponsible	Hold Resolution Recommendation
GS: Graduation Survey Hold	Career Development Services	Graduating students receive an email with a customized link to the FGCU Graduating Student Survey, which must be completed by specified deadlines.
MC: Advised by MCHHS Advising	Marieb College of Health & Human Services Advising	NONE - the MC Hold identifies students advised through the MCHHS Advising Office.

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